The companies our team has already created value for.
Discover Our Comprehensive
Customer Experience Solutions
Effortlessly connect, move and share more data, faster than you can handle it.
COPC CX Operations
Our team takes care of all your customer service needs, ensuring exceptional experiences.
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COPC CX Operations
Our team takes care of all your customer service needs, ensuring exceptional experiences.
Customer Experience Hub
We provide a centralized platform for managing customer interactions across channels.
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Customer Experience Hub
We provide a centralized platform for managing customer interactions across channels.
Established Workspace
Our state-of-the-art facilities create an ideal environment for delivering exceptional customer service.
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Established Workspace
Our state-of-the-art facilities create an ideal environment for delivering exceptional customer service.
Strategic Sourcing
We help you find the right resources to optimize your customer service operations.
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Strategic Sourcing
We help you find the right resources to optimize your customer service operations.
Discover Our
Service Today
Outsource your customer service to us
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Empowering Your Business with cutting edge solutions.
2 Shades provides a full range of outsourcing services in Pakistan, allowing businesses to focus on core activities. Our experienced team and advanced technology ensure seamless communication, efficient operations, and enhanced customer satisfaction for business growth.
Professional Talent, Exceptional Results
Powering SOX, HIPAA, FFIEC, and many more regulatory frameworks
Always-On Customer Support
Connect with your customers across all channels, anytime. Elevate your customer experience to new heights.
Insights That Drive Decisions
Make smarter, data-driven decisions with actionable insights powered by advanced analytics and AI
Service That Never Sleeps
MOperate globally with our 24/7 support model, designed to keep your business running smoothly, no matter the time zone.
Industries We Serve
We provide customer service outsourcing solutions for various industries.
Banking Solutions
We offer comprehensive customer service solutions tailored to the banking industry.
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Banking Solutions
We offer comprehensive customer service solutions tailored to the banking industry.
Telco Support
We provide customer service solutions for the telecommunications industry.
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Healthcare Support
We provide customer service solutions for the healthcare sector.
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Government Services
We offer customer service outsourcing for government agencies.
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Hospitality
We offer customer service outsourcing solutions for hotels
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Startup Solutions
We offer customer service outsourcing solutions for startups and small businesses.
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Startup Solutions
We offer customer service outsourcing solutions for startups and small businesses.
Increase ROI
Our customer service outsourcing solution helps you achieve higher returns on investment.
Save Time
By outsourcing your customer service, you can focus on core business activities.
Improve Quality
Our experienced team ensures high-quality customer support for your business.
Enhance Satisfaction
Deliver exceptional customer experiences and build long-lasting relationships.
Outsourcing with 2 Shades involves delegating your customer experience and support functions to our expert team. We handle everything from setup to execution, ensuring seamless integration with your existing operations.
2 Shades provides comprehensive outsourcing solutions, including customer support, technical assistance, omnichannel communication, and CRM management tailored to enhance your customer's experience.
Choose 2 Shades for our commitment to quality, our state-of-the-art technology, and our tailored solutions that enhance customer satisfaction and operational efficiency. Our expertise ensures your outsourced functions align with your business goals.
Outsourcing to 2 Shades can reduce your operational costs, improve service quality, and allow your team to focus on core business strategies. We provide scalable solutions that grow with your business needs.
2 Shades is equipped to serve sectors including banking, telecommunications, startups, FMCG, and government institutions. We tailor our customer experience and support solutions to meet the specific demands and regulatory requirements of each industry.
Pricing info for this
Contact UsAt 2 Shades, we leverage advanced CRM tools that include real-time reporting and decision-making analytics. This allows you to monitor key performance indicators, customer interactions, and service levels continuously, ensuring full visibility into the outsourced operations.